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Support Services Officer - Work Integrated Learning

Job ID:


Open Date:


Close Date:


Position Summary

Reporting to the Placement Manager, the Support Services Officer, Work Integrated Learning is accountable for the timely and accurate provision of administrative and communications support for all Work Integrated Learning activity in the School of Social and Community Services (SSCS). The incumbent provides confidential administrative support, detailed records management and other clerical, meeting, and logistical support. The position supports school specific projects addressing the provision of placement activity, support for the Centres of Innovation, support of the Strategic and Academic Plans in strengthening our polytechnic identity, Strategic Enrollment Management goals and program specific projects as they relate to Work Integrated Learning, and the internationalization strategy in the School of Social and Community Services. Additional duties include: preparing correspondence for internal and external distribution; collecting and inputting data for registration processes; using computer software to develop, build and train staff in utilizing administrative efficiencies; providing customer service to students, staff and external clients; purchasing of supplies for office and equipment required; assist in planning and organizing major events for the school; coordination of partnership meetings; liaising with external departments; and coordination of additional projects as assigned by SSCS management.


The successful candidate will possess a 3 year diploma/degree or equivalent in Business Administration, Communications, or related to the fields of study in the School of Social and Community Services as well as a minimum of three years progressive experience in a similar role. Experience in a post secondary environment will be considered an asset. The position requires: excellence in customer service to all internal and external stakeholders and partners in education; strong aptitude for problem solving; attention to detail; ability to work towards competing deadlines with minimal supervision and project management skills. Strong computer skills including an advanced knowledge of Microsoft Access database is also preferred. Incumbent must display tact and discretion at all times. Occasional travel will be required. Occasional evening and weekend work may be required. The incumbent must display the SSCS values of respect, self-awareness, inclusion, compassion, and integrity.

Reports To:

Placement Manager

Job Type:

Full Time

Job Classification:

Support Staff


School of Social & Community Services


Humber Lakeshore Campus

Skill Testing Required:


Hourly Wage Rate:

Payband F, Start Rate: $26.57 Maximum Rate: $30.81

Hours of Work:

35 Hours per week

Position Description

A detailed job description for this position is available online.
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