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Program Assistant

Job ID:


Open Date:


Close Date:


Position Summary

Under the general direction of the Associate Dean, the incumbent will provide administrative and clerical support regarding specific processes and procedures applicable to program areas within the School of Health Sciences. The incumbent interacts with the associate dean, program co-ordinators, program advisors, faculty, staff, students and the public to represent various program areas. The position requires excellence in customer service to all internal and external stakeholders and partners in education. Additional duties include: managing course materials on an on-going basis, preparing, processing, and maintaining correspondence, and documentation; responding to problems and enquiries as they arise; screening, handling, and referring inquiries; directing students and staff to appropriate areas; scheduling and providing support for internal and external committee meetings; and other related duties as assigned.


The successful candidate will possess a two-year diploma or equivalent in Business or Office Administration. A minimum of two years of progressive secretarial and administrative experience, preferably in an academic office environment with the ability to work under pressure and with minimal supervision is required. Additional qualifications include effective interpersonal skills; organizational and time management skills; ability to multi-task; problem solving skills; excellent verbal and written English skills, and superior customer service skills. Proficiency in MS Office Suite is required and knowledge of Blackboard, Banner and Outlook E-mail would be an asset.

Reports To:

Associate Dean - Allied Health

Job Type:

Full Time

Job Classification:

Support Staff


School of Health Sciences


Humber North Campus

Skill Testing Required:


Hourly Wage Rate:

Payband D, Start Rate: $22.91 Maximum Rate: $26.53

Hours of Work:

35 Hours per week

Position Description

A detailed job description for this position is available online.
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